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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vicki Brown

Vicki Brown

August 6, 2026

5  out of  5
rating by Vicki Brown
"Working with Patrick was such a nice experience. He was knowledgeable, friendly and took the time to answer all of my questions. I would readily recommend Patrick to anyone who values honesty in an insurance agent and appreciates excellent customer service."
We responded:
"Thank you, Vicki, for your thoughtful feedback. It's great to hear that Patrick provided you with knowledgeable and friendly service, taking the time to address all your questions. We truly value your recommendation and are here to assist with any future insurance needs you may have."
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Joretta & Tommy Ikeda

July 30, 2026

5  out of  5
rating by Joretta & Tommy Ikeda
"Very good visit over our insurance needs."
We responded:
"Thank you so much for the 5-star rating, Joretta! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Phil Rice "
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Stephen Yeargan

July 29, 2026

5  out of  5
rating by Stephen Yeargan
"Jess Peterson was great, patient and walked me through my options. No pressure and saved a lot!"
We responded:
"Thank you for your feedback, Stephen! It's great to hear that Jess Peterson was able to guide you through your options with patience and help you save. Our team is always here to assist with any of your insurance needs, so feel free to reach out anytime."
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Korey Lester

July 27, 2026

5  out of  5
rating by Korey Lester
"Having put in for 5 quotes for auto/home/umbrella with a variety of companies, Jess from State Farm was prompt, informative and professional. I appreciated her guidance in understanding my policy needs and creating quotes and ultimately policies that matched my requirements.

Thanks Jess!"
We responded:
"Thank you, Korey, for your feedback and for choosing our agency for your insurance needs. We're glad to hear that Jess was able to provide you with prompt and informative service while helping you understand and select the right policies. If you ever have any questions or need further assistance, feel free to reach out."
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Gi Han

July 23, 2026

5  out of  5
rating by Gi Han
"Great, easy no fuss. Smooth switch."
We responded:
"Thank you for your feedback, Gi Han! I'm glad to hear that your switch was smooth and hassle-free. If you ever need assistance with your insurance coverage, feel free to reach out to our team."
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Linda James

July 22, 2026

5  out of  5
rating by Linda James
"I have just started with State Farm. Jason Ellis was a big influence in me starting a new policy. I appreciate all the help I got from him. I switched from an insurance company I had 20 +years because I didn’t mean much to them. I hope to be with State Farm the duration of my life. Thanks for all the help Jason!"
We responded:
"Thank you, Linda, for sharing your experience with us! We're delighted to hear that Jason made such a positive impact in helping you start your new policy. It's wonderful to have you with us, and we look forward to assisting with your insurance needs for many years to come."
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Gul B

July 17, 2026

5  out of  5
rating by Gul B
"Jason is amazing! He’s very helpful and informative, I recommend him to anyone looking for auto or home insurance."
We responded:
"Gul, thank you for the amazing review! Our Southlake insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Phil Rice, your State Farm Agent "
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Gregory Marchbanks

July 14, 2026

5  out of  5
rating by Gregory Marchbanks
"Great working with State Farm Agent Jason Ellis. Made the transition to State Farm auto & home insurance easy. I would recommend Jason to anyone looking for professional assistance in reviewing their auto & home insurance. Great service and pricing.
i"
We responded:
"Thanks so much for the fantastic rating, Gregory! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Isha. J

July 14, 2026

5  out of  5
rating by Isha. J
"Donna was a great help and very patient with me."
We responded:
"Isha., thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Southlake. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Phil Rice and Team "
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Paula Abbott

July 5, 2026

5  out of  5
rating by Paula Abbott
"Carrina rocks! So helpful and patient and kind."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Vijay Katakam

Vijay Katakam

June 26, 2026

5  out of  5
rating by Vijay Katakam
"Thanks to Jess Peterson for helping me navigate through various permutations to get the auto insurance policy that I want. She is so helpful and knowledgeable. Appreciate her help!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Jackie Gordon

June 23, 2026

5  out of  5
rating by Jackie Gordon
"Jason was great! He was friendly, explained the difference in coverages, and made the process very easy. Thank you Jason."
We responded:
"Thank you, Jackie, for your feedback! We're glad to hear that Jason was able to assist you with understanding the different coverages and made the process easy. We appreciate your support and look forward to serving you again."
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Faisal Ahmed

June 17, 2026

5  out of  5
rating by Faisal Ahmed
"Jason Ellis is an Excellent Caring and friendly person. Thank you for helping me with my insurance and explaining the benefits and how it all works."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Staci Newton

Staci Newton

June 11, 2026

5  out of  5
rating by Staci Newton
"Donna was amazing to work with and made our progress getting car insurance seamless. She shared quotes. Saved us money, time and had the most patience as we were asking question after question - at closing time!"
We responded:
"Thank you, Staci, for your feedback! We're glad to hear that Donna made your car insurance process seamless and was able to save you money and time. We appreciate your trust in us and look forward to assisting you in the future."
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Clyde Ziegler

June 10, 2026

5  out of  5
rating by Clyde Ziegler
"The representative I worked with from this agency, Jessica Peterson, Account manager, took the time to fully explain and educate me on the different options, claim limits available from State Farm and contrasted those of my current provider. As someone not fully knowledgeable on these matters, I found her patience and time invaluable."
We responded:
"Thank you, Clyde, for sharing your experience with us. We're glad to hear that Jessica was able to provide you with a thorough understanding of your options and claim limits. Your feedback is greatly appreciated."
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Richard Allen

June 6, 2026

5  out of  5
rating by Richard Allen
"of all the time i had with previous state farm these folks really leaned into helping me more like they care"
We responded:
"We appreciate your review, Richard. We are so happy that you had such a wonderful experience with State Farm Agent Phil Rice’s Team here in Southlake ! "
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glenda maley

May 30, 2026

5  out of  5
rating by glenda maley
"I am so impressed with how fast I was able to receive a quote to bundle my home and auto together, not to mention the savings!!!
Carrina, did an amazing job!!
Thank you so much for your hard work."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Phil Rice’s Team here in Southlake . "
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Alyssa Cook

May 20, 2026

5  out of  5
rating by Alyssa Cook
"Really easy and helpful transfer of offices with the help of Jess! She was very communicative and got things completed so easily for me and my husband. Glad to be with State Farm!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Phil Rice’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Southlake ."
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Richard

May 19, 2026

5  out of  5
rating by Richard
"Jessica Peterson was wonderful in walking thru new policy for home and auto. Patient in answering all my questions and aggressive in pricing."
We responded:
"Thank you, Richard, for sharing your experience with Jessica. It's great to hear she was patient and thorough in addressing your questions and finding competitive pricing. We appreciate your feedback!"
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Matt Jones

May 18, 2026

5  out of  5
rating by Matt Jones
"Worked with Jess to get an Auto policy that worked for me, my wife and our two teen drivers. Super fast, friendly and efficient. Thank you"
We responded:
"Thank you, Matt, for sharing your experience! It's great to hear that Jess was able to assist you and your family with an auto policy efficiently. We appreciate your feedback and support."
Profile photo of Remedios David

Remedios David

May 13, 2026

5  out of  5
rating by Remedios David
"Donna was very helpful, clear and made time to answer all my questions. She made a nice first impression first time we spoke and made me decide to push through with our transaction. Thanks Donna!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Phil Rice’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Southlake ."
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Jennifer Black

May 12, 2026

5  out of  5
rating by Jennifer Black
"Jason was awesome to work with…he answered all my questions, and the enrollment process was quick and easy."
We responded:
"Thank you, Jennifer, for sharing your experience! It's great to hear that Jason was able to assist you effectively and make the enrollment process smooth. We appreciate your feedback and look forward to serving you again."
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Wayne White

May 12, 2026

5  out of  5
rating by Wayne White
"Donna was very nice and took care of me answered all my questions did a great job thank you very much"
We responded:
"Thank you for your kind review of State Farm Agent Phil Rice’s Team. We appreciate it!"
Profile photo of Glen R Sirles

Glen R Sirles

May 12, 2026

5  out of  5
rating by Glen R Sirles
"Great people. They take the time needed to make sure your coverage is right for you."
We responded:
"Thank you, Glen, for your kind words. We're glad to hear that our team took the time to ensure your coverage fits your needs. Your feedback means a lot to us here at Phil Rice State Farm."
Profile photo of Goutham Lingannagari

Goutham Lingannagari

May 10, 2026

5  out of  5
rating by Goutham Lingannagari
"Carrina Poli is truly awesome! She took the time to understand our needs and customized both home and auto insurance for us. She is very knowledgeable and is a great to work with."
We responded:
"Thank you for recommending Jessica! We are thrilled to hear about your positive experience with our services. Our team is dedicated to providing personalized insurance solutions."