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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lee Roskop

January 24, 2025

5  out of  5
rating by Lee Roskop
"Excellent experience working with Jason Ellis on both home and auto. Jason customized the policy to our needs and patiently talked through answers to all of our questions. He was knowledgeable, professional, and was diligent about following up."
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putheary mey

January 21, 2025

5  out of  5
rating by putheary mey
"I was referred to Carrina by a family member. After chatting with her, I can see why my dad stuck with her for years! I've been shopping around and dealt with many agents. She's such a lovely person and she was able to provide me with the lowest home insurance quote. She totally made my day especially after a week of insurance shopping. She'll be the first person I'll call for my next insurance needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Carrina. It's always wonderful to know that her dedication and expertise shine through. We truly appreciate your trust and look forward to assisting you with any future insurance needs. Your satisfaction is our top priority, and we're here for you whenever you need us!"
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Abigail Sng

January 18, 2025

5  out of  5
rating by Abigail Sng
"Friendly and helpful, Jess was very informative on each premium and the details."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jess was able to provide you with helpful and informative service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again!"
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Jim Wright

January 11, 2025

5  out of  5
rating by Jim Wright
"Jason is a straight shooter, gives information and feedback that helps to make decisions for yourself as opposed to feeling pressured. Enjoyed the interaction and the process."
We responded:
"Thank you for the great review for Jason. We're thrilled to hear that you had a great experience and hope that we have the privilege of helping you and your family for many years to come."
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Anson Sauce

January 9, 2025

5  out of  5
rating by Anson Sauce
"I had a great experience with this agency. Jess was extremely helpful throughout the entire process. Very smooth from beginning to end. Highly recommend this business."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our agency and that Jess was able to assist you effectively. If there is anything else we can do to help, please let us know!"
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Tami Coatney

January 8, 2025

5  out of  5
rating by Tami Coatney
"Jason Ellis was excellent to work with! He was very thorough and knowledgeable with assisting us move our homeowners and auto policy to State Farm. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jason provided you with excellent service while helping you transition your policy's to State Farm. Our team takes pride in being thorough and knowledgeable, and it’s great to know that you felt supported throughout the process. If you have any further questions or need assistance in the future, don't hesitate to reach out. Welcome to the State Farm family!"
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Dennis Devlin

January 4, 2025

5  out of  5
rating by Dennis Devlin
"Jess Peterson responded quickly to all my questions and provided excellent information and support."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amit Bagga

December 31, 2024

5  out of  5
rating by Amit Bagga
"Carrina was so prompt and on point with details, thanks!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Johnny Hood

December 23, 2024

5  out of  5
rating by Johnny Hood
"Jason Ellis was very helpful and made the process easy and quick."
We responded:
"Thank you for your kind words! We're thrilled to hear that Jason provided you with helpful service and made the process easy and quick for you. If you need assistance in the future, don't hesitate to reach out. We appreciate your support!"
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elizabeth roberson

December 20, 2024

5  out of  5
rating by elizabeth roberson
"We have just completed our new insurance policy with PHIL RICE- STATE FARM INSURANCE. OUR REPRESENTIVE WAS JESS PETERSON. JESS WAS VERY PROFESSIONAL AND KNEW AND FULFILLED OUR NEEDS. WE SURE APPRECIATE THIS STATE FARM OFFICE."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that Jess provided you with professional service and met your insurance needs. Our team strives to offer the best support possible, and it’s wonderful to know we succeeded in your case. We truly appreciate your kind words and your trust in our State Farm office. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!"
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Scott Bishop

December 19, 2024

5  out of  5
rating by Scott Bishop
"It is always a pleasure calling into this office. I appreciate their patience, professionalism, and that they always make me feel like a valued customer."
We responded:
"Thank you for your review! We look forward to continuing to provide you with great service at Phil Rice State Farm! If there is anything else we can do for your insurance needs, just let us know!"
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Nicole Scott

December 17, 2024

5  out of  5
rating by Nicole Scott
"Jason was great. He answered all my questions."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joseph Henderson

December 16, 2024

5  out of  5
rating by Joseph Henderson
"I have to say how impressed I was with Jess, she did a tremendous job of grabbing my attention and holding it through the entire courtship to change over my previous auto policy with her and the State Farm Agency. I must say I was really prepared to state with the other provider but she convinced my that she was really looking out for me. Thx Jess!"
We responded:
"Thank you so much for your review! We're thrilled to hear about your positive experience with Jess. She truly goes above and beyond to ensure our clients feel valued and supported. We're glad she could help you see the benefits of switching to Phil Rice State Farm. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks again for choosing us!"
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Amy Hall

December 14, 2024

5  out of  5
rating by Amy Hall
"Thankful for Phil’s support in my business as well as his ability to save so many clients $$$ in this ever changing market."
We responded:
"Thank you Amy for your kind words. We appreciate the opportunity to help you and your clients, and truly value your partnership."
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Rusty Martin

December 14, 2024

5  out of  5
rating by Rusty Martin
"Phil and his team at State Farm helped make Martin Realty Group Santa’s Open House unforgettable! Their support and care for the community genuinely shine. I highly recommend them for all your insurance needs!"
We responded:
"Thank you Rusty! It's our privilege to help sponsor community and customer events with Martin Realty Group, and we love working with our mutual local clients. Thanks again for putting on such a terrific event as always."
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Abdullah As Sabir

December 13, 2024

5  out of  5
rating by Abdullah As Sabir
"They are very professional. I was very satisfied with how they took care of me."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority. We appreciate your support and look forward to serving you again in the future!"
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Ryan bennett

December 12, 2024

5  out of  5
rating by Ryan bennett
"Jason Ellis was fantastic to work with explained every thing simple and fast"
We responded:
"We're thrilled to hear that Jason provided you with fantastic service and made the process simple and fast. We appreciate your feedback and look forward to serving you again in the future!"
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Joshua Peterson

December 12, 2024

5  out of  5
rating by Joshua Peterson
"Very attentive and the process was quick."
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Sean Kelleher

December 5, 2024

5  out of  5
rating by Sean Kelleher
"Recently had the opportunity to work with Spencer and Jessica at this office helping move one of my customers in Pennsylvania down to Texas. They did a tremendous job taking care of moving a mutual customer and all their auto, home, umbrella and jewelry policies. Thank you again for the help!!"
We responded:
"Sean, thank you so much for your 5-star review for Spencer and Jess. We are thrilled to hear you had a great experience with our State Farm office, and look forward to welcoming your customer to Texas and making them our Good Neighbor, too. All the best!"
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phu tran

November 27, 2024

5  out of  5
rating by phu tran
"Ms Poli was great and quick on my quotes"
We responded:
"Thank you, Phu, for your positive 5-star review for Carrina! We're glad to hear she provided you with great and prompt service. Your satisfaction is a top priority for us, and we look forward to helping you in the future."
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Santosh Balaganur

November 21, 2024

5  out of  5
rating by Santosh Balaganur
"i had a great experience working with Jessica as my insurance agent. She was extremely helpful in providing the details of my insurance policy and took the time to walk me through everything thoroughly. I really appreciated that she openly suggested several options to lower my payments and provided me with multiple quotes to consider. Unlike many agents, Jessica didn’t pressure me into making a decision right away; she gave me plenty of time to think things over. Her approach was professional and considerate, making the whole process smooth and stress-free"
We responded:
"Thank you for your 5-star review Santosh! Jess and our entire State Farm team are happy to be your good neighbor!"
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Rick V

November 18, 2024

5  out of  5
rating by Rick V
"Jessica Peterson did a great job for me. Their prices were extremly competitive. She helped me get my policy down when all others are going up. I cant say enough! Thank you!"
We responded:
"Thank you for your 5-star review for Jess! Please let us know if my State Farm team and I can be of any further help."
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Rolanda Fleming

November 17, 2024

5  out of  5
rating by Rolanda Fleming
"Carina P. Provided great customer service!"
We responded:
"Thank you for letting us know about your experience with Carrina! It’s our pleasure to assist you with your insurance & financial service needs, so please let us know if we can do anything else to help."
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Chuck Spitzer

November 13, 2024

5  out of  5
rating by Chuck Spitzer
"Carrina Poli has been outstanding at identifying the best coverage for my home and auto insurance needs."
We responded:
"Thank you for taking the time to share your experience! We’re glad to hear that Carrina provided you with exceptional service. If you ever have any questions or need assistance, we’re here to help!"
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Kevin Brooks

November 11, 2024

5  out of  5
rating by Kevin Brooks
"Carrina Poli is the BEST! Not only was she helpful with the new quote but gave some great advice on transitioning to Texas! Great asset to State Farm"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and in particular with Carrina. If you ever have any questions or need assistance, don't hesitate to reach out! Welcome to your new home!"