State Farm® Insurance Agent Phil Rice
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nancy Mermilliod
January 31, 2026
"Olivia was very good at giving me all the information I needed to make a decision. And helping me to set up new accounts for my car and homeowners."
"Thanks so much for the amazing review, Nancy! We really appreciate your support here in Southlake . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Giselle
January 28, 2026
"Jason was very knowledgeable and helpful in getting our policies switched. He answered all my questions thoroughly and patiently walked me through the process."
"Thanks so much for the amazing review, Giselle! We really appreciate your support here in Southlake . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Phil Rice’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Southlake . "
L L Peterson
January 28, 2026
"We had worked with Jessica several years ago when considering a new insurance carrier for Home and Auto. Jessica was always prompt in her responses and in answering our questions. We had chosen another carrier a while back with a more competitive rate, but decided to look at State Farm again in 2026. I emailed Jessica our current situation, and she was just as responsive as when we worked together previously. The rates Jessica shared were very competitive, and we have moved our Home and Auto to State Farm. Working with Jessica made the process very simple and efficient. Thank you! - Mike & Lisa"
"Thank you for the 5-star review, L! Here on State Farm Agent Phil Rice’s Team, we are proud to serve our community and appreciate your recognition. "
Sue Correll
January 23, 2026
"Changed the quote At the last minute, lowered the amount of coverages, raised the rate"
"Thank you for your feedback. We take all customer concerns seriously and have thoroughly reviewed your account and correspondence. Our records confirm that the quotes provided were accurate and consistent throughout the process, with no last-minute changes to coverage or rates. We also noticed that your mobile home policy actually issued for 7% less than we quoted after going through full underwriting. We strive to deliver clear communication and respectful service to all clients. We regret that your experience did not meet your expectations and welcome the opportunity to discuss any remaining questions directly and professionally."
Faisal Ahmed
January 22, 2026
"Jason Ellis was very professional"
"Thank you for the 5-star review, Faisal! Here on State Farm Agent Phil Rice’s Team, we are proud to serve our community and appreciate your recognition. "
Joshua McLemore
January 14, 2026
"Jessica has been amazing to work with. I received my homeowners renewal from Progressive Direct and it shot up by several thousand dollars this year. So I started looking and of all the companies I went online and did a quote with, Jess was the only one that emailed me to follow up on the quote. Initially, I didn't get an online homeowners quote and so I was going to just move on, but Jess provided me one and it looked great! We spoke multiple times by phone to make sure both my home and auto quotes were exactly right and I couldn't be happier to be switching to State Farm and working with Jess in the future."
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Phil Rice’s Team. "
Sanjay Simon
January 9, 2026
"I had my best experience 😌"
"Thank you so much Sanjay for your kind words! We're thrilled to hear you had your best experience with us. We look forward to continuing to live up to your expectations!"
Richard Ramsay
January 9, 2026
"Carrina provided outstanding service from start to finish. She was knowledgeable, responsive, and took the time to explain all my options clearly. She made the process smooth and stress-free. Highly recommend."
"Thank you for your wonderful review! We're delighted to hear that Carrina provided you with such a great experience. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"
Jim Rudy
January 8, 2026
"Olivia Lauffer of Phil Rice State Farm was very cordial and professionally answered questions to assist me thru a painless process to review her insurance quote and convert it to a consummated binding insurance policy with all paper work and ID card in less than an hour via phone and email."
"Thank you for sharing your positive experience! We're glad Olivia Lauffer was able to make the process quick and easy. We appreciate your trust in our team!"
Kylee Wheeland
January 7, 2026
"Jess was such an incredible help when it came to bundling coverage. She thoroughly explained the benefits of each coverage and had a quick answer for all of my questions. She was very personable and there were no awkward silence moments that normally happen when dealing with insurance personnel. I will be using her for my future needs or questions about coverage."
"Thank you for the fantastic review, Kylee! We're so happy to hear that Jess provided clear explanations and made the process comfortable and enjoyable. It’s great to know she earned your trust and your business."
Greg Johnson
January 5, 2026
"I just switched my Auto and Homeowner insurance over to State Farm and with Olivia's help, I am saving quite a bit of money. She was great to work with and I would highly recommend her and the agency to anyone."
"Thank you for your wonderful review! We're thrilled to hear that Olivia was able to help you save on your Auto and Homeowner insurance. Your recommendation means a lot to us, and we're here to support you anytime you need. Welcome to the State Farm family!"
Michael Moore
December 31, 2025
"We’ve worked with Phil’s office for a couple of years now. Everyone is very knowledgeable, helpful and kind. We just did a policy review with Carrina Poli and she was extremely thorough and answered all of our questions. Highly recommend!"
"Thank you Michael for your review and your kind words about Carrina. We appreciate your continued business and supporting you and your family. Go Bobcats!"
Zoha Rizvi
December 30, 2025
"I just bought a new car and Jason was so helpful in getting me coverage! I love working with State Farm because they always treat you right."
"Thank you for the great review, and congratulations on your new car! We’re happy to hear Jason was so helpful in getting your coverage set up. We truly appreciate your trust in Phil Rice State Farm and look forward to continuing to take care of you."
Scott Treend
December 30, 2025
"Carrina made this an incredibly easy process, I’m very appreciative of her support!"
"Thank you for your kind review! We’re so glad to hear Carrina made the process easy and provided the support you needed. We truly appreciate your feedback and look forward to helping you again in the future."
Issam Tiani
December 25, 2025
"Donna was extremely helpful at explaining coverages and always available when I called to review the details. She provided valuable advises to make sure we opted for the right coverage. I would recommend, very good service."
"Thank you for your wonderful feedback! We're thrilled to hear that Donna was so helpful and attentive in explaining your coverage and answering your questions. Providing personalized advice to ensure the right coverage is exactly what we strive for. We truly appreciate your recommendation and look forward to continuing to serve you!"
Connor Jones
December 17, 2025
"Jason helped answer all my questions, but more importantly he was so consultative. He was the difference maker in my decision to switch to State Farm."
"Thank you so much for your kind words! We're thrilled to hear that Jason was able to answer all your questions and provide such a consultative experience. It’s wonderful to know he made a difference in your decision to switch to Phil Rice State Farm. We appreciate your trust and look forward to serving you!"
Anthony Concialdi
December 10, 2025
"I got my car insurance switched over from Illinois to Texas very quickly by Jason Ellis at Phil Rice State Farm. Jason got me set up in literally 5min. Very quick."
"Thank you so much for your kind words! We're thrilled to hear that Jason Ellis was able to get your car insurance switched from Illinois to Texas quickly and efficiently. We pride ourselves on providing fast, friendly service, and it's great to know Jason delivered just that. If you ever need anything else, don’t hesitate to reach out!"
Josh Waddell
December 8, 2025
"Donna Dotie was a huge help and we appreciate her so much!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
margo whitesides
December 1, 2025
"Donna was professional, answered all my questions and extremely patience with me. Great service"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Joshua Gawne
November 26, 2025
"Jessica was easy to deal and made switching to Start Farm an easy process. She did a great job of informing me and helped me save money."
"Thank you so much for your kind words! We're thrilled to hear that Jessica made your switch to State Farm smooth and helped you save money. We'll be sure to pass along your compliments to her. If you ever need anything else, we're here to help!"
Oscar Pearson
November 25, 2025
"Jessica was super professional in handling my request and helping me through the hoops of getting my new truck insured. She skipped right to the point of issuance and setting up my account without all the extra "selling points" It is so much appreciated in today's environment to serve the customer and work together. Thank you. Oscar Pearson"
"Thank you so much for your kind words! We're thrilled to hear that Jessica provided you with professional and efficient service, making the process of insuring your new truck smooth and straightforward. We truly appreciate your recognition of her customer-focused approach. If you ever need assistance in the future, please don't hesitate to reach out!"
Richard Chang
November 21, 2025
"Fantastic experience working with Donna at Phil Rice’s agency. Donna was super professional and very effective and efficient at helping me switch my home, condo, and autos insurance to State Farm!"
"Thank you for your wonderful feedback! We're delighted to hear that Donna provided you with professional, effective, and efficient service throughout your insurance switch. We're proud to have her on our team at Phil Rice’s agency and glad she could make the process smooth for you. If you ever need anything else, please don't hesitate to reach out!"
Kit Buschman
November 18, 2025
"Jason Ellis clearly represented his policy offers and explained the issues to consider when purchasing insurance. He was very available for the repeated questions and calls that I needed to make my final decision. I was personable and relatable and did not come across to me as someone who was just trying to make a sale that was better for them than for me."
"Thank you so much for your kind words! We're thrilled to hear that Jason was able to clearly explain your policy options and was available to answer all of your questions. Providing honest, personalized service is very important to us, and we're glad Jason made you feel comfortable and confident in your decision. We truly appreciate your trust and look forward to serving you in the future!"
Zarahi
November 14, 2025
"Worked with Jess Peterson and loved the quote she was able to provide. We're paying almost half of what we were with our previous insurance company."
"Thank you so much for your kind words! We're thrilled to hear that Jess was able to provide you with a quote that made such a significant difference. Saving you nearly half on your insurance means a lot to us. If you ever need anything else, feel free to reach out!"
Leon Levinsohn
November 10, 2025
"Olivia Lauffer at Phil Rice State Farm was excellent in getting me the coverages I wanted at a competitive price for both Auto and Home. I highly recommend her to work tirelessly to satisfy your insurance needs."
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Olivia provided you with excellent service and was able to find the right coverage for both your auto and home insurance needs at a competitive price. We appreciate your trust in Phil Rice State Farm and look forward to continuing to serve you!"