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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jane Densmore

March 12, 2025

5  out of  5
rating by Jane Densmore
"Jessica Helped me immensely by finding me a better more coverage a cheaper per month premium than my previous insurance company"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Preston Plentl

March 8, 2025

5  out of  5
rating by Preston Plentl
"Love the personal service of Jason Ellis. Very relational and got me a too good to pass up quote on home and auto that included adding my 2 teenagers. Actually saved me money overall against who we were formerly with. Thanks Jason."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jason was able to provide you with excellent personal service and help you save money on your home and auto insurance. Our team strives to build strong relationships with our clients and find the best solutions for their needs. We appreciate your feedback and look forward to continuing to serve you and your family in the future!"
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Rosalind Griffin

March 3, 2025

5  out of  5
rating by Rosalind Griffin
"Phil is a very through very knowledgeable person I recommend him to everyone looking for insurance"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Greg Clark

February 24, 2025

5  out of  5
rating by Greg Clark
"I called Phill Rice State Farm in Southlake and spoke with Jason about my insurance options. He was extremely helpful, knowledgeable, and took the time to answer all my questions. I never felt rushed or pressured, and he made the process easy to understand. I haven’t made a decision yet, but based on my experience with Jason, Phill Rice State Farm is definitely at the top of my list. If you’re looking for great customer service and expert advice, I highly recommend giving Jason a call"
We responded:
"Thank you for your review! We're delighted to hear that Jason provided you with such helpful and knowledgeable service. Our team strives to create a supportive and pressure-free environment, and it's great to know that you felt that during your conversation. We appreciate your recommendation and look forward to assisting you further when you're ready to make your decision. If you have any more questions in the meantime, don’t hesitate to reach out!"
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jill Heidorf

February 24, 2025

5  out of  5
rating by jill Heidorf
"Jessica took the time to provide us with several quotes to help my fit our best need for our family, we appreciated her time to explain the different options available!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jessica was able to assist you and provide the information you needed to make the best decision for your family. We appreciate you taking the time to share your experience, and we're here to help whenever you need us again!"
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Anita Thompson

February 23, 2025

5  out of  5
rating by Anita Thompson
"Jason Ellis was very knowledgeable and helpful. He was able to get me a better rate than what I was paying through Geico."
We responded:
"Thank you for your fantastic review! We're so glad to hear that Jason was able to assist you and secure a better rate. Providing knowledgeable and helpful service is our priority, and we appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out. Enjoy your savings!"
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John Sparks

February 22, 2025

5  out of  5
rating by John Sparks
"Great agent who clearly cares about his customers. His team knocked it out of the park!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team, your feedback means a lot to us!"
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Nicole Edelman

February 20, 2025

5  out of  5
rating by Nicole Edelman
"Jessica Peterson was AMAZING! She talked me through the whole process, extremely communicative and responsive. Eased any concerns I had. Fantastic person to work with."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Jessica provided you with such an exceptional experience. Her dedication to communication and support is truly commendable. We appreciate you taking the time to share your thoughts and look forward to assisting you again in the future!"
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Jason Hobbs

February 19, 2025

5  out of  5
rating by Jason Hobbs
"Very nice and helpful and was able to help me for what I needed and looking for"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Christie Kennett

February 11, 2025

5  out of  5
rating by Christie Kennett
"Phil and his team are good people! 5-stars!"
We responded:
"Thank you for your review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lee Roskop

January 24, 2025

5  out of  5
rating by Lee Roskop
"Excellent experience working with Jason Ellis on both home and auto. Jason customized the policy to our needs and patiently talked through answers to all of our questions. He was knowledgeable, professional, and was diligent about following up."
We responded:
"Thank you for the review Lee! We are so happy to hear about your experience with Jason and we look forward to serving you and your family in the future."
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putheary mey

January 21, 2025

5  out of  5
rating by putheary mey
"I was referred to Carrina by a family member. After chatting with her, I can see why my dad stuck with her for years! I've been shopping around and dealt with many agents. She's such a lovely person and she was able to provide me with the lowest home insurance quote. She totally made my day especially after a week of insurance shopping. She'll be the first person I'll call for my next insurance needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Carrina. It's always wonderful to know that her dedication and expertise shine through. We truly appreciate your trust and look forward to assisting you with any future insurance needs. Your satisfaction is our top priority, and we're here for you whenever you need us!"
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Abigail Sng

January 18, 2025

5  out of  5
rating by Abigail Sng
"Friendly and helpful, Jess was very informative on each premium and the details."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jess was able to provide you with helpful and informative service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again!"
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Jim Wright

January 11, 2025

5  out of  5
rating by Jim Wright
"Jason is a straight shooter, gives information and feedback that helps to make decisions for yourself as opposed to feeling pressured. Enjoyed the interaction and the process."
We responded:
"Thank you for the great review for Jason. We're thrilled to hear that you had a great experience and hope that we have the privilege of helping you and your family for many years to come."
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Anson Sauce

January 9, 2025

5  out of  5
rating by Anson Sauce
"I had a great experience with this agency. Jess was extremely helpful throughout the entire process. Very smooth from beginning to end. Highly recommend this business."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our agency and that Jess was able to assist you effectively. If there is anything else we can do to help, please let us know!"
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Tami Coatney

January 8, 2025

5  out of  5
rating by Tami Coatney
"Jason Ellis was excellent to work with! He was very thorough and knowledgeable with assisting us move our homeowners and auto policy to State Farm. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jason provided you with excellent service while helping you transition your policy's to State Farm. Our team takes pride in being thorough and knowledgeable, and it’s great to know that you felt supported throughout the process. If you have any further questions or need assistance in the future, don't hesitate to reach out. Welcome to the State Farm family!"
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Dennis Devlin

January 4, 2025

5  out of  5
rating by Dennis Devlin
"Jess Peterson responded quickly to all my questions and provided excellent information and support."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amit Bagga

December 31, 2024

5  out of  5
rating by Amit Bagga
"Carrina was so prompt and on point with details, thanks!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Johnny Hood

December 23, 2024

5  out of  5
rating by Johnny Hood
"Jason Ellis was very helpful and made the process easy and quick."
We responded:
"Thank you for your kind words! We're thrilled to hear that Jason provided you with helpful service and made the process easy and quick for you. If you need assistance in the future, don't hesitate to reach out. We appreciate your support!"
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elizabeth roberson

December 20, 2024

5  out of  5
rating by elizabeth roberson
"We have just completed our new insurance policy with PHIL RICE- STATE FARM INSURANCE. OUR REPRESENTIVE WAS JESS PETERSON. JESS WAS VERY PROFESSIONAL AND KNEW AND FULFILLED OUR NEEDS. WE SURE APPRECIATE THIS STATE FARM OFFICE."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that Jess provided you with professional service and met your insurance needs. Our team strives to offer the best support possible, and it’s wonderful to know we succeeded in your case. We truly appreciate your kind words and your trust in our State Farm office. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!"
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Scott Bishop

December 19, 2024

5  out of  5
rating by Scott Bishop
"It is always a pleasure calling into this office. I appreciate their patience, professionalism, and that they always make me feel like a valued customer."
We responded:
"Thank you for your review! We look forward to continuing to provide you with great service at Phil Rice State Farm! If there is anything else we can do for your insurance needs, just let us know!"
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Nicole Scott

December 17, 2024

5  out of  5
rating by Nicole Scott
"Jason was great. He answered all my questions."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joseph Henderson

December 16, 2024

5  out of  5
rating by Joseph Henderson
"I have to say how impressed I was with Jess, she did a tremendous job of grabbing my attention and holding it through the entire courtship to change over my previous auto policy with her and the State Farm Agency. I must say I was really prepared to state with the other provider but she convinced my that she was really looking out for me. Thx Jess!"
We responded:
"Thank you so much for your review! We're thrilled to hear about your positive experience with Jess. She truly goes above and beyond to ensure our clients feel valued and supported. We're glad she could help you see the benefits of switching to Phil Rice State Farm. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks again for choosing us!"
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Amy Hall

December 14, 2024

5  out of  5
rating by Amy Hall
"Thankful for Phil’s support in my business as well as his ability to save so many clients $$$ in this ever changing market."
We responded:
"Thank you Amy for your kind words. We appreciate the opportunity to help you and your clients, and truly value your partnership."
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Rusty Martin

December 14, 2024

5  out of  5
rating by Rusty Martin
"Phil and his team at State Farm helped make Martin Realty Group Santa’s Open House unforgettable! Their support and care for the community genuinely shine. I highly recommend them for all your insurance needs!"
We responded:
"Thank you Rusty! It's our privilege to help sponsor community and customer events with Martin Realty Group, and we love working with our mutual local clients. Thanks again for putting on such a terrific event as always."