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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Taylor Lynch

Taylor Lynch

September 28, 2026

5  out of  5
rating by Taylor Lynch
"Javon was amazing. He gave me an amazing affordable quote when everyone else was giving me quotes I couldn’t afford. He was patient and made the whole process quick and easy. Definitely recommend !"
We responded:
"Thank you for the 5-star review of Phil Rice’s team - we really appreciate your kind words! "
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Kristin Sullivan

September 28, 2026

5  out of  5
rating by Kristin Sullivan
"Jason Ellis has helped me with more than 1 insurance need this week and has been so helpful and prompt (we were kind of up against a deadline!) Thank you, again!"
We responded:
"Kristin, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Phil Rice and Team "
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Michele Miller

September 23, 2026

5  out of  5
rating by Michele Miller
"Phil went out of his way to help me. Didn’t mind me calling him so many times. Would highly recommend."
We responded:
"Hi Michele, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Southlake.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Phil Rice "
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Lynne Cerda

September 23, 2026

5  out of  5
rating by Lynne Cerda
"Patrick was very thorough and patient in finding me coverage and in explaining all the options. Thank you."
We responded:
"Hi Lynne, thanks for sharing your experience! It's great to hear that Patrick was thorough in helping you find the right coverage. We appreciate your trust in Phil Rice State Farm. "
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Michael Saunders

September 15, 2026

5  out of  5
rating by Michael Saunders
"Good rate. Great service"
We responded:
"Hi Michael, thanks for sharing your feedback! We're glad you found our rates competitive and our service top-notch. If you need any assistance with your insurance in the future, feel free to reach out."
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kishore reddy

September 14, 2026

5  out of  5
rating by kishore reddy
"Patrick Admire helped me get the best quote. I have been paying double the amount last 8 years."
We responded:
"kishore, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Southlake insurance team is always here and happy to help. "
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Maurica Sewell

September 11, 2026

4  out of  5
rating by Maurica Sewell
"Patrick was amazing start to finish! He was friendly, professional and knowledgeable while not being pushy at all!! He listened to me and provided the information to make my decision on auto insurance. Patrick would be highly recommended to anyone looking for a new company!!"
We responded:
"Thank you for your feedback, Maurica! We're delighted to hear about your positive experience with Patrick and how he assisted you with your auto insurance needs. It's great to know he provided the information you needed without any pressure. If you ever have more questions or need further assistance, feel free to reach out to our team."
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Alice Wyatt

September 9, 2026

5  out of  5
rating by Alice Wyatt
"Carrina helped me with my policies, she was so prompt, helpful and on top of it! Friendly and got things done."
We responded:
"Thank you for your feedback, Alice! We're delighted to hear that Carrina was prompt and helpful in assisting with your policies. Our team is always here to ensure your insurance needs are met efficiently and with a friendly touch."
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praveen kumar

September 8, 2026

5  out of  5
rating by praveen kumar
"Easy To Communicate and don't wasting our time. Helping on what we want. Recommending to check with this agent( he has better deals) before enrolling directly on insurance websites."
We responded:
"Thank you for your recommendation, Praveen! We're glad to hear that you found communication with our team straightforward and efficient. It's great to know that you appreciated the assistance we provided and found value in checking with us for better deals. If you ever have more insurance needs or questions, feel free to reach out."
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Moises Morais

September 7, 2026

5  out of  5
rating by Moises Morais
"Excelente atendimento todas as perguntas sanadas pelo Jason . Ótimo atendimento e comprometimento."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with Jason and our Southlake insurance team. "
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Amanda Williams

August 31, 2026

5  out of  5
rating by Amanda Williams
"Jess was great. Friendly and efficient...she saved us several hundred dollars a month!"
We responded:
"Thank you for your feedback, Amanda! It's wonderful to hear that Jess was able to provide friendly and efficient service while helping you save several hundred dollars each month. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
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Rob Weiss

August 31, 2026

5  out of  5
rating by Rob Weiss
"Jason is honest and transparent about everything. He was available to assist and ease all of my concerns with leaving another company after 30 years. Excellent agent!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Genevieve Ybarra

Genevieve Ybarra

August 27, 2026

5  out of  5
rating by Genevieve Ybarra
"Donna Dotie was very professional and most importantly, very knowledgeable! She answered all my questions and concerns."
We responded:
"Thank you for your feedback, Genevieve! It's great to hear that Donna Dotie's professionalism and knowledge made a positive impact during your interaction. We're glad she could address all your questions and concerns. If you ever need further assistance with your insurance needs, feel free to reach out."
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Debbie

August 24, 2026

5  out of  5
rating by Debbie
"I would like to leave a 5 star rating for Donna D. She was awesome and got me started on my State farm policy"
We responded:
"Thank you for your feedback, Debbie! We're delighted to hear that Donna provided you with excellent service to begin your State Farm policy. If you ever have any questions or need assistance with your insurance coverage, remember that our team is here to help."
Profile photo of Sylvia Ray

Sylvia Ray

August 14, 2026

5  out of  5
rating by Sylvia Ray
"Donna was very professional and prepared. She kept our information and we were finished with completing everything in order to start our insurance for today. Cudos to a job well done!"
We responded:
"Thank you for your feedback, Sylvia! We're glad to hear that Donna's professionalism and preparedness made your experience smooth and efficient. If you have any further insurance needs, feel free to reach out to our team."
Profile photo of Vicki Brown

Vicki Brown

August 6, 2026

5  out of  5
rating by Vicki Brown
"Working with Patrick was such a nice experience. He was knowledgeable, friendly and took the time to answer all of my questions. I would readily recommend Patrick to anyone who values honesty in an insurance agent and appreciates excellent customer service."
We responded:
"Thank you, Vicki, for your thoughtful feedback. It's great to hear that Patrick provided you with knowledgeable and friendly service, taking the time to address all your questions. We truly value your recommendation and are here to assist with any future insurance needs you may have."
Profile photo of Joretta & Tommy Ikeda

Joretta & Tommy Ikeda

July 30, 2026

5  out of  5
rating by Joretta & Tommy Ikeda
"Very good visit over our insurance needs."
We responded:
"Thank you so much for the 5-star rating, Joretta! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Phil Rice "
Profile photo of Stephen Yeargan

Stephen Yeargan

July 29, 2026

5  out of  5
rating by Stephen Yeargan
"Jess Peterson was great, patient and walked me through my options. No pressure and saved a lot!"
We responded:
"Thank you for your feedback, Stephen! It's great to hear that Jess Peterson was able to guide you through your options with patience and help you save. Our team is always here to assist with any of your insurance needs, so feel free to reach out anytime."
Profile photo of Korey Lester

Korey Lester

July 27, 2026

5  out of  5
rating by Korey Lester
"Having put in for 5 quotes for auto/home/umbrella with a variety of companies, Jess from State Farm was prompt, informative and professional. I appreciated her guidance in understanding my policy needs and creating quotes and ultimately policies that matched my requirements.

Thanks Jess!"
We responded:
"Thank you, Korey, for your feedback and for choosing our agency for your insurance needs. We're glad to hear that Jess was able to provide you with prompt and informative service while helping you understand and select the right policies. If you ever have any questions or need further assistance, feel free to reach out."
Profile photo of Gi Han

Gi Han

July 23, 2026

5  out of  5
rating by Gi Han
"Great, easy no fuss. Smooth switch."
We responded:
"Thank you for your feedback, Gi Han! I'm glad to hear that your switch was smooth and hassle-free. If you ever need assistance with your insurance coverage, feel free to reach out to our team."
Profile photo of Linda James

Linda James

July 22, 2026

5  out of  5
rating by Linda James
"I have just started with State Farm. Jason Ellis was a big influence in me starting a new policy. I appreciate all the help I got from him. I switched from an insurance company I had 20 +years because I didn’t mean much to them. I hope to be with State Farm the duration of my life. Thanks for all the help Jason!"
We responded:
"Thank you, Linda, for sharing your experience with us! We're delighted to hear that Jason made such a positive impact in helping you start your new policy. It's wonderful to have you with us, and we look forward to assisting with your insurance needs for many years to come."
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Gul B

July 17, 2026

5  out of  5
rating by Gul B
"Jason is amazing! He’s very helpful and informative, I recommend him to anyone looking for auto or home insurance."
We responded:
"Gul, thank you for the amazing review! Our Southlake insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Phil Rice, your State Farm Agent "
Profile photo of Gregory Marchbanks

Gregory Marchbanks

July 14, 2026

5  out of  5
rating by Gregory Marchbanks
"Great working with State Farm Agent Jason Ellis. Made the transition to State Farm auto & home insurance easy. I would recommend Jason to anyone looking for professional assistance in reviewing their auto & home insurance. Great service and pricing.
i"
We responded:
"Thanks so much for the fantastic rating, Gregory! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Isha. J

July 14, 2026

5  out of  5
rating by Isha. J
"Donna was a great help and very patient with me."
We responded:
"Isha., thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Southlake. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Phil Rice and Team "
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Paula Abbott

July 5, 2026

5  out of  5
rating by Paula Abbott
"Carrina rocks! So helpful and patient and kind."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "