State Farm® Insurance Agent Phil Rice
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Moore
March 25, 2026
5
out of
5
rating by John Moore
"Anyone looking for insurance, do your self a favor and ask Jason Ellis! He is very professional and truly cares for his customers. Thanks again Jason, excellent customer service!!"
We responded:
"Thank you, John, for sharing your experience! We're glad to hear that Jason provided you with professional and caring service. Your feedback means a lot to us."
Donald graham
March 17, 2026
5
out of
5
rating by Donald graham
"olivia was very helpful"
We responded:
"Thank you, Donald, for your feedback. We're glad to hear that Olivia was able to assist you effectively. Your support means a lot to us. "
Ruth Garcia
March 11, 2026
5
out of
5
rating by Ruth Garcia
"Jason Ellis is fantastic! Lowered my auto insurance premiums big time!! Thank you Jason and State Farm!"
We responded:
"Thank you, Ruth, for sharing your experience! It's great to hear that Jason was able to help you lower your auto insurance premiums. We appreciate your feedback and support. "
Tammy Middleton (Tams)
March 4, 2026
5
out of
5
rating by Tammy Middleton (Tams)
"Ask for Jason Ellis, he's efficient, friendly, doesn't try to upsale you. Fantastic experience and saved me some money on my car insurance."
We responded:
"Tammy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Phil Rice’s Team!"
K. Panahy
February 26, 2026
5
out of
5
rating by K. Panahy
"Jason Ellis at Phil Rice State Farm was outstanding in setting us up with Insurance. He was courteous, efficient, and friendly. He addressed all our questions clearly and completely and made the whole process effortless."
We responded:
"K., thank you for your wonderful review of State Farm Agent Phil Rice’s Team!"
Philip Parr
February 26, 2026
5
out of
5
rating by Philip Parr
"Phil and his team have been fantastic to work with. They’ve helped us with both our home and business policies and always make things easy. Any time we’ve had questions or needed help with something, they’ve handled it quickly and without any hassle. It’s clear they really care about their clients. Highly recommend Phil and his crew. ⭐⭐⭐⭐⭐"
We responded:
"Thank you so much for the 5-stars, Philip! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Phil Rice’s Team anytime."
Portia Spaulding
February 19, 2026
5
out of
5
rating by Portia Spaulding
"Carrina was great to work with she helped me a great deal yesterday explaining all my coverage for my 2026 on my home. She is always so friendly and helpful whenever I have a question she goes over and above I’m very happy she call back when I asked for a quote a few years ago . I’m very happy being a State Farm customer for life ."
We responded:
"Thank you for sharing your positive experience with Carrina! We're glad she could assist you and provide excellent service."
Sirr Trenton
February 10, 2026
5
out of
5
rating by Sirr Trenton
"Shoutout toJason Ellis. Very professional, easy to work with, and made the entire process with State Farm smooth from start to finish. I highly recommend him to anyone looking for someone reliable and knowledgeable to work with."
We responded:
"Sirr, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Phil Rice’s Team—we are always here to help!"
Abby Huber
February 10, 2026
5
out of
5
rating by Abby Huber
"Jess Peterson was very helpful and knowledgeable with helping me set up my new auto insurance. They saved me a ton of money too!!"
We responded:
"Thank you so much for the 5-stars, Abby! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Phil Rice’s Team anytime."
Junho Moon
February 10, 2026
5
out of
5
rating by Junho Moon
"Donna helped me through all the registration process. She was very kind and professional. I definitely recommend you to get State Farm Auto Insurance with Donna."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Phil Rice’s Team. "
Nancy Mermilliod
January 31, 2026
5
out of
5
rating by Nancy Mermilliod
"Olivia was very good at giving me all the information I needed to make a decision. And helping me to set up new accounts for my car and homeowners."
We responded:
"Thanks so much for the amazing review, Nancy! We really appreciate your support here in Southlake . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Giselle
January 28, 2026
5
out of
5
rating by Giselle
"Jason was very knowledgeable and helpful in getting our policies switched. He answered all my questions thoroughly and patiently walked me through the process."
We responded:
"Thanks so much for the amazing review, Giselle! We really appreciate your support here in Southlake . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Phil Rice’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Southlake . "
L L Peterson
January 28, 2026
5
out of
5
rating by L L Peterson
"We had worked with Jessica several years ago when considering a new insurance carrier for Home and Auto. Jessica was always prompt in her responses and in answering our questions. We had chosen another carrier a while back with a more competitive rate, but decided to look at State Farm again in 2026. I emailed Jessica our current situation, and she was just as responsive as when we worked together previously. The rates Jessica shared were very competitive, and we have moved our Home and Auto to State Farm. Working with Jessica made the process very simple and efficient. Thank you! - Mike & Lisa"
We responded:
"Thank you for the 5-star review, L! Here on State Farm Agent Phil Rice’s Team, we are proud to serve our community and appreciate your recognition. "
Sue Correll
January 23, 2026
1
out of
5
rating by Sue Correll
"Changed the quote At the last minute, lowered the amount of coverages, raised the rate"
We responded:
"Thank you for your feedback. We take all customer concerns seriously and have thoroughly reviewed your account and correspondence. Our records confirm that the quotes provided were accurate and consistent throughout the process, with no last-minute changes to coverage or rates. We also noticed that your mobile home policy actually issued for 7% less than we quoted after going through full underwriting. We strive to deliver clear communication and respectful service to all clients. We regret that your experience did not meet your expectations and welcome the opportunity to discuss any remaining questions directly and professionally."
Faisal Ahmed
January 22, 2026
5
out of
5
rating by Faisal Ahmed
"Jason Ellis was very professional"
We responded:
"Thank you for the 5-star review, Faisal! Here on State Farm Agent Phil Rice’s Team, we are proud to serve our community and appreciate your recognition. "
Joshua McLemore
January 14, 2026
5
out of
5
rating by Joshua McLemore
"Jessica has been amazing to work with. I received my homeowners renewal from Progressive Direct and it shot up by several thousand dollars this year. So I started looking and of all the companies I went online and did a quote with, Jess was the only one that emailed me to follow up on the quote. Initially, I didn't get an online homeowners quote and so I was going to just move on, but Jess provided me one and it looked great! We spoke multiple times by phone to make sure both my home and auto quotes were exactly right and I couldn't be happier to be switching to State Farm and working with Jess in the future."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Phil Rice’s Team. "
Sanjay Simon
January 9, 2026
5
out of
5
rating by Sanjay Simon
"I had my best experience 😌"
We responded:
"Thank you so much Sanjay for your kind words! We're thrilled to hear you had your best experience with us. We look forward to continuing to live up to your expectations!"
Richard Ramsay
January 9, 2026
5
out of
5
rating by Richard Ramsay
"Carrina provided outstanding service from start to finish. She was knowledgeable, responsive, and took the time to explain all my options clearly. She made the process smooth and stress-free. Highly recommend."
We responded:
"Thank you for your wonderful review! We're delighted to hear that Carrina provided you with such a great experience. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"
Jim Rudy
January 8, 2026
5
out of
5
rating by Jim Rudy
"Olivia Lauffer of Phil Rice State Farm was very cordial and professionally answered questions to assist me thru a painless process to review her insurance quote and convert it to a consummated binding insurance policy with all paper work and ID card in less than an hour via phone and email."
We responded:
"Thank you for sharing your positive experience! We're glad Olivia Lauffer was able to make the process quick and easy. We appreciate your trust in our team!"
Kylee Wheeland
January 7, 2026
5
out of
5
rating by Kylee Wheeland
"Jess was such an incredible help when it came to bundling coverage. She thoroughly explained the benefits of each coverage and had a quick answer for all of my questions. She was very personable and there were no awkward silence moments that normally happen when dealing with insurance personnel. I will be using her for my future needs or questions about coverage."
We responded:
"Thank you for the fantastic review, Kylee! We're so happy to hear that Jess provided clear explanations and made the process comfortable and enjoyable. It’s great to know she earned your trust and your business."
Greg Johnson
January 5, 2026
5
out of
5
rating by Greg Johnson
"I just switched my Auto and Homeowner insurance over to State Farm and with Olivia's help, I am saving quite a bit of money. She was great to work with and I would highly recommend her and the agency to anyone."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Olivia was able to help you save on your Auto and Homeowner insurance. Your recommendation means a lot to us, and we're here to support you anytime you need. Welcome to the State Farm family!"
Michael Moore
December 31, 2025
5
out of
5
rating by Michael Moore
"We’ve worked with Phil’s office for a couple of years now. Everyone is very knowledgeable, helpful and kind. We just did a policy review with Carrina Poli and she was extremely thorough and answered all of our questions. Highly recommend!"
We responded:
"Thank you Michael for your review and your kind words about Carrina. We appreciate your continued business and supporting you and your family. Go Bobcats!"
Zoha Rizvi
December 30, 2025
5
out of
5
rating by Zoha Rizvi
"I just bought a new car and Jason was so helpful in getting me coverage! I love working with State Farm because they always treat you right."
We responded:
"Thank you for the great review, and congratulations on your new car! We’re happy to hear Jason was so helpful in getting your coverage set up. We truly appreciate your trust in Phil Rice State Farm and look forward to continuing to take care of you."
Scott Treend
December 30, 2025
5
out of
5
rating by Scott Treend
"Carrina made this an incredibly easy process, I’m very appreciative of her support!"
We responded:
"Thank you for your kind review! We’re so glad to hear Carrina made the process easy and provided the support you needed. We truly appreciate your feedback and look forward to helping you again in the future."
Issam Tiani
December 25, 2025
5
out of
5
rating by Issam Tiani
"Donna was extremely helpful at explaining coverages and always available when I called to review the details. She provided valuable advises to make sure we opted for the right coverage. I would recommend, very good service."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Donna was so helpful and attentive in explaining your coverage and answering your questions. Providing personalized advice to ensure the right coverage is exactly what we strive for. We truly appreciate your recommendation and look forward to continuing to serve you!"